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Service Planner

Leiden
40 hours
Permanent

Are you an organizational talent with a passion for refrigeration technology? As a Service Planner, you'll play a key role within our service team. You'll ensure that service and maintenance work runs smoothly and efficiently through meticulous planning and clear coordination.

Thanks to your efforts, our service technicians can perform their work optimally, and customers always know what to expect. You're the one who maintains a clear overview, adapts quickly, and ensures everything runs smoothly.

What will you do?

Planning & Coordination

·        Planning and coordinating service and maintenance work for 12 service technicians.

·        Managing the on-call schedule, annual planning, and holiday planning.

·        Analyzing customer reports and determining whether a problem can be resolved remotely or if a technician is needed.

·        Continuously monitoring progress and adjusting where necessary to optimize the schedule.

·        Coordinating with service technicians and internal colleagues to ensure efficient workflow.

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Is solution-oriented, stress-resistant, and a strong communicator.

 Has experience with planning and coordination, preferably in a refrigeration environment.

Maintains an overview and can quickly adapt to changes or disruptions.

 Is customer-oriented and communicates clearly.

Has an affinity for technology (experience in refrigeration technology is a must).

Has basic knowledge of MS Office (Excel, Word); experience with planning software (Syntess) is a plus.

At Nijssen, we believe it's important that you are well-equipped and enjoy your work.

  • A varied and responsible role in a small family business where no two days are the same.
  • An informal, warm work atmosphere with engaged and motivated colleagues.
  • Plenty of opportunities for personal development and training.
  • An attractive salary, commensurate with your education and experience.
  • 25 vacation days and 13 extra days off for a full-time position.
  • A good pension scheme through the Metal and Technology Pension Fund.
  • Fun extras such as staff parties and Friday afternoon drinks.

Why work with us?

Working at Nijssen means being well taken care of. We offer not just a job, but a future with security and growth opportunities.

Working at Nijssen means being well taken care of. We offer not just a job, but a future with security and growth opportunities.

Job Satisfaction
A down-to-earth team, clear communication, and enjoyable get-togethers.
Company Van
For technicians, a modern company van is ready.
Growth & Development
Opportunities for personal development and training.
Security
Excellent employment conditions, salary, holidays, and pension.

WHO ARE WE?

A new step in your career starts with a good conversation. Contact us and discover whether Nijssen is the right fit for you.